Thank you for visiting us here at Flurry Industries. Feel free to email us or give us a call if you have any questions. We try to answer all emails as quickly as possible.

Our hours of operation are M-F 10:00am - 5:00pm Central Time.

Address for correspondence only:

2002 Prairie Rose Ln.
Yorkville, IL 60560
630-882-8361
Info@FlurryIndustries.com

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COMPANY POLICIES:

Our customer service hours for phone orders and support are 10:00am to 5:00pm M-F Central Time.

-Online orders are accepted anytime and will be filled in the order in which they are received.
-All credit card orders will require address verification. We will ship to an alternate address only if it is on file with your credit card company.
-For fastest service we recommend only shipping to the address where you receive your credit card bills.

 

SHIPPING POLICY

A. All items are typically shipped within 24-48 hours from receipt of order (excluding weekends). We will notify you of any unanticipated delays.

B. Flurry Industries reserves the right to adjust shipping charges in the event that they are not calculated correctly at the time of your order.

C. When shipping charges are calculated they include insurance, handling, and packaging charges.

D. Please email us, and we will be happy to supply you with an exact quote for shipping charges.

E. For special shipping requirements please contact our sales department for additional assistance.

 

RETURN POLICY:

A. ONLY UNUSED, UNOPENED ITEMS MAY BE RETURNED TO FLURRY INDUSTRIES FOR CREDIT. Use is defined as any attempt to wear, install, fire, or wash.

B. ITEMS RETURNED TO FLURRY INDUSTRIES FOR ANY REASON MAY BE SUBJECT TO A 15% RESTOCKING FEE.

C. Return authorization numbers must be obtained from Flurry Industries for all items that are being returned for any reason. Products that are sent to Flurry Industries without a valid return authorization number will be refused and returned to the sender at the senders expense.

D. All freight associated with returns or refused packages for any reason are strictly the responsibility of the sender. FREIGHT PAID WILL NOT BE REFUNDED UNDER ANY CIRCUMSTANCES.

E. Inspect your products carefully upon receipt. Absolutely no returns will be accepted after 30 days of the original invoice date.

F. The original invoice must be included in the returned packaged to ensure prompt and accurate processing. Save your invoice. Absolutely no return can be accepted without a copy of the original invoice.

G. Products that are returned to Flurry Industries that do not qualify for a credit or refund will be returned to you at your expense. If an item is returned that has been used in any way it will be returned to you at your expense.

 

INTERNATIONAL ORDERS

Flurry Industries does accept international orders.

You can see the current countries we ship to in the drop down "Country" field during the checkout process. If your country is not listed feel free to send us an email requesting us to add your country as a shipping destination. We will see what we can do.

If you have any questions feel free to call us at (630)882-8361